Betting carries the risk of losing money. Never bet using money you cannot afford to lose. Responsible gambling means you are always in control — set limits, stick to a budget, and stop when it is no longer enjoyable.
myr66's Commitment to Responsible Gambling
At myr66, we recognise that a betting platform carries serious responsibility. The enjoyment of playing online slots, live casino, or sports betting must come with the right awareness and control. That is why responsible gambling is not just a slogan — it is part of how we operate every day.
Every player who registers with myr66 must be at least 21 years old. This is not merely a registration requirement — it is a boundary we enforce with identity verification. Identity documents such as a MyKad or passport are required during the KYC (Know Your Customer) process to ensure accounts are held only by legally eligible individuals.
We also provide a range of self-control tools directly within player accounts. Daily or weekly deposit limits, loss limits, session break periods, and a self-exclusion option are all accessible through your account settings. These features exist because we want players to remain in full control of their betting experience.
If at any point you feel that betting is beginning to affect your finances, relationships, or mental wellbeing, we encourage you to contact our support team via 24/7 live chat or email. Our team is ready to assist in both Malay and English, without any judgement.
How myr66 Protects Players
Six core pillars of our responsible gambling policy.
Age Verification 21+
Every new account must submit a MyKad or valid identity document. Accounts that fail to verify age will be suspended until the KYC process is fully completed.
Deposit and Loss Limits
Set your own daily, weekly or monthly deposit limits. You can also set a loss limit so you do not exceed your planned budget in a single gaming session.
Session Time Reminders
When your play time reaches the limit you have set, our system will send a reminder. This helps you stay aware of how long you have been on the platform.
Temporary Break
Choose to take a break for 24 hours, one week, or one month. During the break period, your account cannot be used to make deposits or play any games.
Self-Exclusion
The self-exclusion option allows you to close your account permanently or for a set period. Please contact our support team to apply for full self-exclusion.
Confidential Support 24/7
Our support team is ready to assist with any questions related to responsible gambling via live chat and email, 24 hours a day, 7 days a week, in both Malay and English.
Signs of a Gambling Problem
Gambling problems can happen to anyone. Recognise the signs early before they cause greater harm. ❗
- Betting with money that should be used for daily needs such as rent, food or bills.
- Continuing to bet despite repeated losses in the hope of "breaking even".
- Lying to family members or friends about how much money has been spent on betting.
- Feeling restless, anxious or irritable when unable to bet.
- Neglecting work, family or study responsibilities in order to bet.
- Borrowing money or selling belongings to fund gambling activity.
- Needing increasingly larger amounts of money to get the same satisfaction from betting.
- Having tried to stop betting before but without success.
Tips for Betting Responsibly
Simple habits that help you stay in control.
Set a Budget First
Decide how much you are willing to spend before opening the platform. When the budget runs out, stop — no exceptions.
Limit Your Play Time
Set a specific time for betting and stick to it. Do not let a betting session run beyond the time you planned.
Do Not Bet When Emotional
Avoid placing bets when you are stressed, sad, or angry. Decisions made in an emotional state rarely lead to good outcomes.
Accept Losses as Part of the Game
Losses are part of betting. Do not try to chase back money that has been lost, as this often leads to even greater losses.
Take Regular Breaks
Get up, stretch, and step away from the screen periodically. Short breaks help you make clearer decisions.
Talk to Someone
If you are concerned about your own betting habits or those of someone you care about, do not delay in seeking support from family, friends, or a professional.
Tools Available in Your myr66 Account
All these tools can be accessed directly through your account settings or by contacting our support team.
Deposit Limit
Set a daily, weekly or monthly deposit limit. The limit takes effect immediately once it is set.
Loss Limit
Choose the maximum loss amount you are willing to accept. The system will block betting once the limit is reached.
Break Period
Choose a break from 24 hours up to 30 days. Your account will be fully blocked from any activity during that period.
Self-Exclusion
Close your account permanently or for a minimum of six months by submitting a request to our support team.
Where to Get Help
If you or someone you know needs support, these resources can help. 🤝
Ministry of Health Malaysia
Provides mental health services including counselling for addiction-related issues. Contact your nearest government hospital to make an appointment.
Talian Kasih 15999
The national social welfare helpline operating 24 hours a day. Call for initial guidance and referrals to suitable services.
Gamblers Anonymous Malaysia
A support group for individuals dealing with gambling problems. Meetings are held in confidence and are free of charge.
Professional Counselling
A licensed counsellor can help you build effective self-management strategies to address gambling addiction on an ongoing basis.
The myr66 support team is ready to help you activate self-control tools or process a self-exclusion request. Contact us via 24/7 live chat or email at [email protected]. All conversations are confidential.
Bet with Full Awareness with myr66
Enjoy sports betting, slots, and live casino — knowing that self-control tools are always available for you to use at any time.